Terms of Service

Effective November 15, 2026

These terms are an agreement between you and Polytropa LLC ("Polytropa", "we", "us"). They apply to polytropa.com, to our early-access pages and to every Polytropa app. By joining an early-access list, creating an account or paying for an app, you agree to them. If you use an app for a business, you agree on that business's behalf and confirm that you may do so.

1. Who may use our apps

Our apps are made for businesses in the United States. You must be at least 18 years old to create an account.

2. Early access

Joining an early-access list is free and is not an order. It tells us that you are interested. We build an app only if enough people are, so an early-access page is not a promise that the app will launch or of what it will include. We email you when we decide. If the app launches, that email tells you about the founding price described in our Customer Policy.

3. Your account

Give us accurate information and keep it up to date. Keep your sign-in details to yourself. You are responsible for what happens under your account, so tell us at once at [email protected] if you think someone else has used it.

4. Subscriptions and payment

Apps are sold as monthly or annual subscriptions. Stripe processes each payment for us, in advance for the period it covers, and a subscription renews until you cancel it. Prices do not include sales tax, which is added at checkout where the law requires it.

Prices, discounts, renewals, cancelling, refunds and what happens if we close an app are set out in our Customer Policy, which is part of these terms. Where these terms and the Customer Policy differ on those subjects, the Customer Policy governs.

5. Your data

The data that you and your team put into an app belongs to you. You give us the right to host and process it only so that we can run the app for you and support you. You are responsible for having the right to put that data into the app. You can export your data at any time while you have access, and the Customer Policy says how long we keep it after your access ends. Our Privacy Policy explains how we handle personal information. A business that needs a data processing addendum can ask for one as our Data Processing Addendum page describes.

6. Acceptable use

You agree to follow our Acceptable Use Policy, which is part of these terms.

7. AI features

Some apps include features that use artificial intelligence. Their answers can be wrong or incomplete. Check an answer before you rely on it. AI features do not give legal, financial, medical or other professional advice.

8. Our apps and your feedback

We own our apps, our sites and everything in them that is not your data. While your subscription is active you may use the app for your own business. You may not copy it, resell it or offer it to others as a service. If you send us ideas or feedback, we may use them without owing you anything.

9. Other companies' services

Our apps rely on services from other companies, such as Stripe for payments. Their own terms apply to the part they provide.

10. Availability and changes

We work to keep our apps available and your data safe, but we do not promise that an app will never be interrupted or free of errors. We may add, change or remove features. If we remove something important to how you use an app, we tell you beforehand. If we stop offering an app, the Customer Policy says what happens.

11. Suspension and ending

You can cancel at any time, as the Customer Policy describes. We may suspend or close an account that breaks these terms or the Acceptable Use Policy, that puts the app or other customers at risk, or whose payment has failed as the Customer Policy describes. Where we reasonably can, we tell you first and give you the chance to put things right.

12. Disclaimer

We provide our sites and apps "as is" and "as available". To the fullest extent the law allows, we give no warranties beyond those stated in these terms and in the Customer Policy, including implied warranties of merchantability, fitness for a particular purpose and non-infringement.

13. Limit of liability

To the fullest extent the law allows, we are not liable for lost profits, lost revenue, lost data or any indirect, special, incidental or consequential damages. Our total liability for all claims about an app is limited to the amount you paid us for that app in the 12 months before the claim arose, or 100 US dollars if you paid nothing. Nothing in these terms limits liability that the law does not allow to be limited.

14. Your responsibility to us

If someone brings a claim against us because of the data you put into an app, or because you broke these terms or the Acceptable Use Policy, you will cover our reasonable costs and losses from that claim.

15. Governing law and disputes

The laws of the Commonwealth of Pennsylvania govern these terms, without regard to its rules on conflicts of law. If we have a dispute, write to us first at [email protected], and we will try to settle it with you within 30 days. If that fails, the state and federal courts located in Pennsylvania have exclusive jurisdiction, and you and we agree to bring any claim there.

16. Changes to these terms

We may change these terms. We post the new version here and change the date at the top. If a change is significant, we email account holders at least 14 days before it takes effect. If you keep using an app after a change takes effect, you accept the new terms. The Customer Policy's rules on prices are not changed by this section.

17. General

These terms, together with the Customer Policy, the Acceptable Use Policy, the Privacy Policy and any data processing addendum we have signed with you, are the whole agreement between you and us about our apps. If a court finds part of these terms unenforceable, the rest stays in force. If we do not enforce a term, we have not given it up. You may not transfer this agreement without our written consent. We may transfer it to a buyer of the business or of an app, and we will tell you if we do. We send notices to the email address on your account.

18. Contact

Polytropa LLC, 2232 Dell Range Blvd, Suite 303 PMB 2027, Cheyenne, WY 82009. Email: [email protected].